Book Your Return Collection

Click the link below to arrange your return collection. You will be redirected to our courier's website, where you can choose a collection date and time that is most convenient for you.

Select Your Parcel Size

Small parcel - Royal Mail Returns

For items up to 10kg and 61 x 46 x 46cm

Book Small Parcel

Large parcel - Parcel Force Returns

For items over 10kg or with any dimension over 61cm

Book Large Parcel

How It Works

No Printer Required

There's no need to print a label. Simply use the QR code at your chosen drop-off location, or if you've booked a collection, the driver will bring the shipping label with them.

Drop Off

Simply drop your parcel off at your local Post Office whenever it's convenient for you.

Booking Collection

Book your collection on a day that suits you, Monday to Friday, between 9:00am and 6:00pm.

Secure & Tracked

All returns are fully tracked and insured for your peace of mind

Frequently Asked Questions

Yes, you can take any of our returns to your local Post Office at a time that's convenient for you.

Once we receive your return, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method.

No printing required! After booking, you'll receive a QR code via email, or the collection driver will bring the label with them!

Yes! You'll receive a tracking number once your parcel is collected. You can use this to monitor your return's journey back to us.

Our returns service is fully tracked and insured, giving you complete peace of mind. You can track your parcel throughout its journey, and your refund will be processed once your return has been received and inspected.