Here at DY Pro Audio, we offer free delivery on all orders any size, whether your ordering a £5 cable, or a £1000 DJ Controller, all orders are shipped with free delivery.
Free Delivery is to UK Mainland only. Unfortunately, there is some Scottish Postcodes and Northern Ireland Postcodes that delivery is required to be paid, Our website will calculate any shipping charges at checkout.
All orders are processed the same day if ordered before 14:00 (2pm). If an order is placed after 14:00pm on a Friday or over the weekend, your order will be processed the following working day
Smaller items are sent with Royal Mail 48, this is to ensure that prices are kept low and competitive!
Large items are normally sent with DHL or DPD and you will receive a 1 hour delivery window of when your order will be delivered. Some items are dispatched directly from our suppliers so different couriers could be used.
Delivery times do vary depending on the Supplier, Lead times can be:
- 2-3 working days
- 3-4 working days
- 7-10 working days
At checkout, our delivery times are stated so you know when your order will be approximately arriving.
Next-day delivery can be selected on certain products at checkout, and this depends on where the stock is located. The cost for next-day delivery is £7.99.
We also offer a Saturday Delivery which is £14.99 which can be selected on certain products at checkout.
Our delivery dates are not guaranteed; even though 99% of orders do get to their destinations within the time we specify, including Next Day Delivery, we can not be held responsible for late deliveries due to events that are out of our control.
We use some of the largest courier networks in the world but now and again, an order can be delayed, go to the wrong depot, and we are very sorry. Luckily, this does not happen very often!
If your item does arrive damaged for whatever reason please contact us within 7 days from the date of dispatch so we can assist you, if you contact us outside of the 7 days we may not be able to assist you.